Privacy Policy
Last updated: August 2025
At Limerick Farms (www.limerickfarms.com.au), we are committed to protecting your privacy as a customer and visitor to our website. We respect the confidentiality of the information you provide and adhere to the Australian Privacy Principles.
Please read the policy below carefully.
Information We Collect
When you place an order for hay or contact us, we may collect:
Your name
Email address
Phone number
Delivery and billing address
Payment details (processed securely)
We may also collect general information such as your IP address or website activity
to help us improve our services.
Our services are for customers over 18. If you are under 18, a parent or guardian must manage your communication with us. If we learn that a child under 18 has shared personal information, we will delete it promptly. Parents or guardians who believe a child has provided information without consent should contact us and we will remove it quickly.
How We Use Your Information
We use your personal information to:
Deliver hay and related products to you
Contact you about your order or enquiry
Process payments securely
Provide customer support
Let you know about updates or offers (if you’ve opted in)
You can unsubscribe from marketing emails at any time by clicking ‘’unsubscribe’’ or emailing us directly.
Storage and Security
We take all reasonable steps to keep your information secure. Payment details are encrypted and not stored on our servers. Personal information is kept only for as long as required to fulfil orders or meet legal requirements.
In the unlikely event of a security breach, we will notify you as required by law.
Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use the site. Cookies do not give us access to your computer or personal information. You can disable cookies in your browser, but some website functions may not work as well.
Sharing Your Information
We do not sell or rent your personal information. We may share necessary details
with:
Delivery providers (to get your hay to you)
Payment processors (to handle secure transactions)
Legal authorities if required by law
Any third parties we work with are required to protect your information in line with this
policy.
Links to Other Websites
Our website may contain links to other sites for your convenience. Please note we are not responsible for the privacy practices of those websites. We encourage you to review their policies when you visit them.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page and effective immediately. Please check back periodically for updates.
Contact Us
If you have any questions about this Privacy Policy or how your information is
handled, please contact:
Rhys Yuill - rhys@limerickfarms.com.au
